Your Satisfaction is Guaranteed!
We confidentially stand behind our products knowing we offer the best quality in the marketplace. Therefore, we offer the best guarantee in the marketplace as well. Keomi Naturals offers a 120-day satisfaction guarantee on any product purchased through our website. If you have any issues with our product, please contact our customer service team by email to receive a Return Authorization Number (RA) and return instructions. Please note: You must have a valid Return Authorization Number prior to returning any merchandise.
The refund amount (cost of product less shipping and handling) will appear on your credit card within approximately 14 business days after the product is returned to us.
Only one opened package of each SKU is eligible for return, all others of the same SKU must be in its original factory-sealed container for refund.
Any returned merchandise should be shipped to: Keomi Naturals – Returns Department, 120 Tustin Ave., Suite C-1064, Newport Beach, CA 92663